Terms and Conditions - Garden Clearance Mortlake
Welcome to our Garden Clearance services in Mortlake. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any arrangements.
Service Overview
Our team provides comprehensive garden clearance services, including the removal of garden waste, old plants, and debris. We are committed to delivering efficient and environmentally responsible services to our clients in Mortlake.
Booking and Appointments
To schedule a garden clearance, customers must contact us through our designated channels. Appointments are subject to availability and will be confirmed upon receipt of a booking request.
Cancellation Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.
Pricing and Payment
Our pricing structure is based on the size of the garden, the volume of waste, and the complexity of the clearance job. A detailed quotation will be provided prior to commencement of work.
Payment Terms:
- Payments are due upon completion of the service.
- We accept various payment methods, including cash, credit/debit cards, and bank transfers.
- All prices are exclusive of VAT unless stated otherwise.
Customer Responsibilities
Customers are expected to ensure that access to the garden is available on the scheduled date and time. It's the customer's responsibility to remove any items that should not be cleared or to make special arrangements with us in advance.
Liability
Garden Clearance Mortlake is not liable for any pre-existing damage to property or for items not specified in the clearance agreement.
We undertake to exercise due care in handling your property; however, accidents can happen. In such cases, please notify us immediately so that we can address the issue promptly.
Environmental Commitment
We are dedicated to responsible disposal practices. All garden waste is either recycled or disposed of in accordance with local regulations.
Recycling:
- Compostable materials are processed at certified facilities.
- Non-recyclable waste is handled following environmental guidelines.
Privacy Policy
Any personal information collected during the booking and service process is managed in accordance with our privacy policy. We ensure that your data is protected and not shared with third parties without your consent.
Data Usage
Your information is used solely for the purpose of delivering our services and for communicating with you regarding your orders.
Warranty and Guarantees
We stand by the quality of our services. If you are dissatisfied with the work performed, please contact us within 48 hours, and we will make reasonable efforts to rectify the situation.
Modifications to Terms
Garden Clearance Mortlake reserves the right to amend these terms and conditions at any time. Updated terms will be communicated through our official channels.
Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Mortlake is located. Any disputes arising from our services will be subject to the exclusive jurisdiction of the local courts.
Acceptance of Terms
By utilizing our garden clearance services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.